Terms of Service

Last Updated: March 30, 2026

Use CelScale for legitimate spreadsheet evaluation and modeling. Don't abuse the service, don't upload illegal content, and keep your credentials secure.

1. Acceptance of Terms

By creating an account or accessing the service, you agree to be bound by these Terms and our Privacy Policy. Organizations must have authorized representatives accept on their behalf.

2. Description of Service

CelScale provides a platform for uploading spreadsheet models, running evaluations, and managing results. The service includes a web dashboard, API, and integrations for team-based project management.

3. Account Registration

3.1 Account Creation

You must provide accurate information and may not use false identities or impersonate others.

3.2 Account Security

You are responsible for maintaining the confidentiality of your credentials, all activities under your account, and notifying us of unauthorized access.

3.3 Account Restrictions

One account per individual or organization. Accounts are non-transferable. You must be at least 18 years old.

4. Acceptable Use

4.1 Permitted Use

You may use the service for lawful purposes including spreadsheet model evaluation, team collaboration, and system integration.

4.2 Prohibited Activities

4.3 Content Standards

Uploaded content must not infringe intellectual property rights, contain personal data collected without consent, or violate export controls.

4.4 Enforcement

We may suspend or terminate access immediately for violations and reserve the right to remove violative content.

5. Intellectual Property

5.1 Our Rights

The service, software, design, documentation, and branding belong to GXP Software Solutions LLC and are protected by intellectual property laws.

5.2 Your Rights

You retain ownership of all content you upload. We claim no intellectual property rights over your data.

5.3 License Grant

You grant us a limited license to use, store, and process your content solely to provide the service. This license terminates upon content deletion or account closure.

5.4 Feedback

We may use suggestions or feedback you provide without obligation.

6. Data and Privacy

6.1 Data Ownership

You own your data. We process it only to provide the service as described in our Privacy Policy.

6.2 Data Security

We implement industry-standard security measures but cannot guarantee absolute security.

6.3 Data Portability

You may export your data anytime. Upon termination, data is deleted within 30 days unless we are legally required to retain it.

7. Service Availability

7.1 No Uptime Guarantee

The service is provided without uptime commitments, though we strive for high availability.

7.2 Maintenance

Scheduled maintenance may temporarily affect availability. We provide advance notice when possible.

7.3 Service Modifications

We may modify, suspend, or discontinue features at any time with reasonable notice for material changes.

8. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

9.1 Exclusion of Damages

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data, business opportunities, or goodwill.

9.2 Liability Cap

Our total liability for any claims arising from these Terms or the service shall not exceed the amounts you paid us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.

9.3 Basis of the Bargain

These limitations reflect the risk allocation between the parties and are essential to the agreement.

10. Indemnification

You agree to indemnify and hold harmless GXP Software Solutions LLC and its officers, directors, employees, and agents from claims, damages, losses, liabilities, and expenses arising from your use of the service, violations of these Terms, violations of third-party rights, or content you upload.

11. Termination

11.1 Termination by You

You may terminate your account anytime by contacting us.

11.2 Termination by Us

We may terminate accounts immediately for Terms violations or illegal activity, or with 30 days notice for other reasons.

11.3 Effect of Termination

Access ceases immediately. Data is deleted within 30 days. Sections 5, 8, 9, 10, and 12 survive termination.

12. Dispute Resolution

12.1 Informal Resolution

Before filing formal disputes, you agree to contact legal@celscale.ai to attempt resolution within 30 days.

12.2 Arbitration

Unresolved disputes are settled by binding arbitration under American Arbitration Association rules in Washington State, USA.

12.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class actions or class arbitrations.

12.4 Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access.

13. Governing Law

These Terms are governed by the laws of Washington State, without regard to conflict of law principles.

14. General Provisions

15. Changes to Terms

We may update these Terms at any time. Material changes are communicated via email or through the service. Continued use constitutes acceptance. You may terminate before changes take effect if you disagree.

16. Contact Us

GXP Software Solutions LLC
Email: legal@celscale.ai