We collect only what we need to run CelScale: your email, your spreadsheet models, and basic usage data. We do not sell your data, show you ads, or use your content for any unrelated purpose.
We use third-party service providers for infrastructure, database hosting, caching, and authentication. These providers process data only as needed to operate the service.
No Data Sales
We do not sell personal information to third parties.
Legal Requirements
CelScale discloses information when required by law, court order, or government request. We attempt to notify users unless legally prohibited.
Business Transfers
If acquired or merged, user information may transfer to the new owner with advance notification.
5. Data Retention
Data Type
Retention Period
Account information
Duration of account plus 30 days
Uploaded models and evaluations
Duration of account
Infrastructure logs
90 days
Users can delete accounts and request data deletion anytime. Deletion requests are processed within 30 days, except where legally required.
6. Data Security
TLS encryption for data in transit
Encryption at rest for stored data
Role-based access control
No system is 100% secure. We cannot guarantee absolute security of your data.
7. Your Rights
All Users
Access account data through the dashboard
Update or correct information
Delete account and associated data
Opt out of non-essential communications
EEA, UK, and Swiss Users (GDPR)
Access: Obtain a copy of personal data
Rectification: Correct inaccurate data
Erasure: Request deletion ("right to be forgotten")
Restriction: Limit how data is processed
Portability: Receive data in machine-readable format
Object: Object to processing based on legitimate interests
Withdraw Consent: Revoke consent at any time
Contact privacy@celscale.ai to exercise rights. Response within 30 days.
California Residents (CCPA/CPRA)
Know: What personal information is collected and how it is used
Delete: Request deletion of personal information
Correct: Fix inaccurate personal information
Opt-Out: No selling or sharing of personal information
Non-Discrimination: No discrimination for exercising rights
Email privacy@celscale.ai or use account dashboard controls to exercise these rights.
8. Cookies and Tracking
Essential Cookies
User authentication and session management
Security and fraud prevention
CelScale does not use third-party advertising cookies or trackers. Control cookies through browser settings. Disabling essential cookies may prevent service use.
9. International Data Transfers
Servers are located in the United States. Data from non-US users is transferred internationally.
For EEA, UK, and Swiss users, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission and Data Processing Agreements with service providers.
10. Children's Privacy
The service is not intended for individuals under 18 years of age. We do not knowingly collect data from children. If we discover we have collected such data, we delete it promptly.
11. Changes to This Policy
Policy updates are posted on this page with an updated date. Significant changes trigger email notification. Continued service use after changes constitutes acceptance.